Service and Maintenance
Even the highest quality professional kitchen equipment requires proper care to keep it working at its best. Here at Aspen Services, we offer full service and maintenance packages to suit your business needs. Not only is annual maintenance a legal requirement for businesses here in the UK. Taking proper care of your equipment will help to extend its lifespan, improve efficiency and maintain the quality of consistency required to upkeep your business’s reputation. We’re here to make the process as simple and straightforward as possible.
Service Packages to Suit Your Budget
Your restaurant catering equipment isn’t just part of your business, it is the heart of your business. If your oven, dishwasher or refrigeration system breaks down, the costs can be significant. Whether that’s due to a drop in productivity and your ability to serve customers as expected or the loss of raw foods due to deterioration, we’re here to help prevent this. Our servicing and maintenance contracts provide you with a site visit within 24 hours of the initial phone call. In cases where it is available, we are also able to offer same-day responses. Our contract prices are labour-inclusive, meaning you only pay a monthly fee and the costs of any additional parts required.
Professional Engineers, 7 Days a Week
We recognise how detrimental it can be for a business to be without their restaurant catering equipment, even for a short period of time. That’s why our engineers are available to send to your site 7 days a week to provide either breakdown servicing or to maintain your professional kitchen equipment. We are also able to offer PAT testing within commercial environments and can provide supply certificates for operation. With a wealth of knowledge and decades of experience within the catering industry, our engineers are the exact people you’ll want on-site when something goes wrong.
Fully Stocked and Ready to Go
Our engineers don’t just arrive on site with their previous knowledge. All of our vans are fully stocked to prepare for the repair and replacement of most components. Providing you with peace of mind and reassurance at all stages, we only supply parts that have been directly sourced from the original manufacturer. Where relevant, these will come with a manufacturer warranty and the assurance of quality and propriety.
Backed by Business Accreditations and Certificates
At Aspen Services, we recognise that only the highest quality of service will do for your business. Operational safety and reassurance is key to our service and maintenance packages. We want you to feel confident that the professional kitchen equipment you have on-site can keep up with the ever-growing demands of your business and help to maintain your solid reputation. We believe that servicing and maintaining your equipment is just like caring for a vehicle – you wouldn’t do an 8-hour car drive every day without breakdown cover. So, why should you do that with the biggest investments in your professional kitchen?
We have a dedicated service department made up of Service Managers, Quotes and Warranty calls. To learn more or to discuss one of our packages today, please call our Services department on (01278) 410103.